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Privacy Policy

Effective Date: March 1, 2026  |  Last Updated: March 1, 2026

This Privacy Policy applies to AMA Renovations ("we," "us," or "our"), operating in the Greater Toronto Area, Ontario, Canada. It describes how we collect, use, and protect personal information submitted through our website contact form, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

01 Who We Are

AMA Renovations is a renovation company serving residential and commercial clients across the Greater Toronto Area. We are a registered business in the Province of Ontario, operating in compliance with applicable provincial regulations and carrying Workplace Safety and Insurance Board (WSIB) coverage. We operate the website at amarenovations.ca and are the sole controller of the personal information collected through it.

If you have any questions about this policy or how your information is handled, you may contact us directly at privacy@amarenovations.ca or by calling +1 (647) 671-9902.

02 Information We Collect

We collect personal information only when you voluntarily submit our website contact form. The information collected includes:

  • First name and last name
  • Email address
  • Phone number (optional)
  • Type of service you are interested in
  • Estimated project budget (via budget selector)

In addition to the information you provide directly, our system automatically collects the following technical data when you submit the contact form:

  • IP address of the device used to submit the form
  • Approximate geographic location derived from your IP address (city, region, and country)

This technical data is collected solely for security and fraud prevention purposes and is never used to identify or profile you personally. We do not collect sensitive personal information such as financial account details, government identification numbers, or health information.

03 Why We Collect Your Information

The personal information you provide is collected solely for the following purposes:

  • To respond to your inquiry and contact you regarding your renovation project
  • To provide you with a free estimate or quote for our services
  • To follow up on your request and discuss your renovation needs
  • To promote and offer our renovation services to you as a prospective client

We will not use your information for any purpose other than those listed above without your prior consent. We do not send unsolicited mass marketing emails or newsletters without your explicit opt-in.

04 Legal Basis for Processing

Under PIPEDA, we rely on your consent as the legal basis for collecting and using your personal information. By submitting our contact form, you expressly consent to being contacted by AMA Renovations for the purposes described in this policy.

You may withdraw your consent at any time by contacting us at privacy@amarenovations.ca. Please note that withdrawing consent may limit our ability to respond to your inquiry or provide our services.

05 How We Use and Store Your Information

Your information is used exclusively by AMA Renovations staff for internal communication and service delivery purposes. We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes.

Your information may be stored in our email system and internal records. We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. As a general practice, we retain personal information for up to 12 months after the last communication, unless a longer retention period is required by law or regulatory obligation. Once no longer needed, information is securely deleted or anonymized.

06 Disclosure of Information

We do not disclose your personal information to outside parties except in the following limited circumstances:

  • When required by law, court order, or government authority
  • To protect the rights, property, or safety of AMA Renovations, our clients, or others
  • With your explicit prior consent

Please note that Google reCAPTCHA and the IP geolocation service used for fraud prevention may process limited technical data (such as IP address and interaction patterns) on servers located outside of Canada. This processing is limited strictly to security verification and does not involve your personal contact information. By submitting our contact form, you acknowledge this limited cross-border processing.

All personal information you provide through the contact form (name, email, phone, service interest, and budget) remains stored and processed within Canadian jurisdiction.

07 Your Rights Under PIPEDA

As a resident of Canada, you have the following rights with respect to your personal information:

  • Right to access: You may request a copy of the personal information we hold about you at any time.
  • Right to correction: If any information we hold is inaccurate or incomplete, you may request that it be corrected.
  • Right to withdrawal of consent: You may withdraw your consent to our use of your personal information at any time.
  • Right to deletion: You may request that we delete your personal information, subject to any legal retention obligations.
  • Right to lodge a complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at privacy@amarenovations.ca. We will respond to your request within 30 days in accordance with PIPEDA requirements.

08 Data Security

We take the protection of your personal information seriously. We implement reasonable physical, administrative, and technical safeguards to protect the information you provide against unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We encourage you to contact us only through our official channels listed on this website.

09 Third-Party Services

Our website uses the following third-party services that may process limited data:

  • Google Maps: Used to display our service area. When you interact with the embedded map, Google may collect certain data in accordance with its own privacy policy.
  • Google reCAPTCHA v3: Used to protect our contact form from automated abuse. reCAPTCHA operates in the background and analyzes user behavior to generate a risk score. This process may involve the collection of hardware and software information, mouse movements, and interaction patterns by Google. No CAPTCHA challenge is presented to the user. For more information, please review Google's Privacy Policy.
  • IP Geolocation: When you submit our contact form, your IP address is used to derive an approximate geographic location (city, region, and country) through a third-party geolocation service. This information is used exclusively for internal security and fraud prevention purposes and is not shared with any other party.

We do not use third-party advertising platforms, social media tracking pixels, or any tools that collect personal information from visitors to our website without their knowledge.

10 Children's Privacy

Our website and services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information through our contact form, please contact us immediately so we can delete it.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Your continued use of our website or submission of your information after any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to reach out to us:

For complaints that remain unresolved, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or by calling 1-800-282-1376.

We Are Here to Help

If you have any questions about how we handle your information, feel free to reach out. We are happy to clarify anything in this policy.